Money-back guarantee

Every Brandflux subscription comes with a 14-day money-back guarantee. You’re charged on day 1 with the full credit allowance of the tier you picked, and you have 14 days from that initial charge to cancel for a full refund – no questions asked.

What you get from day 1

• Brand DNAs. All extracted and edited DNAs persist for as long as your subscription is active.
• Campaigns and variations. Persisted while you’re subscribed. Export rights match the tier you’re on.
• Approvals and reviewer history. Persisted. Guest reviewer links keep working without re-invitation.
• API keys (Studio). Generated keys persist. Requests follow the current tier rate limits.

Cancelling within the 14-day window

Two clicks from Account settings. We refund the full amount of your initial charge via the original payment method, typically within 5 business days depending on your bank. Your workspace stays accessible until the end of the day; assets remain exportable for 30 days after.

Cancelling after the 14-day window

After the 14-day money-back guarantee window closes, you can still cancel any time. We refund the credits you didn’t use that cycle, pro-rated against the last invoice (refund = (unusedCredits / totalCredits) × lastInvoiceAmount).

Switching tiers

Switch tiers any time before your next renewal. Upgrades prorate immediately; downgrades take effect at the next billing cycle so you keep the credits you already paid for.

Annual subscriptions

Annual pays up front and saves two months. The same 14-day money-back guarantee applies (full refund within the window). After the window, cancel any time and we refund the unused portion at the monthly rate.

Next: Inviting your team covers seat roles and how reviewers differ from creators.